April 24, 2026
This document governs your use of the Visability web platform and the immigration-consulting services provided by Visability SpA. In short: we offer professional advisory and support services for immigration processes to the United States; we are not a law firm and we do not guarantee any consular outcome. Services are contracted in Chile and invoiced in stages; paying the initial stage authorizes immediate commencement of the service. Chilean law and consumer-domicile courts apply. By registering or contracting a service you accept these Terms and our Privacy Policy. We recommend reading them carefully.
Visability SpA, Tax ID 77.630.607-K, domiciled at Av. Kennedy 7900, Office 807, Vitacura, Santiago, Chile, represented by Pablo Navarrete ("Visability", "we") is an immigration-consulting platform aimed at supporting Chilean and Latin American professionals in labor and personal mobility processes to the United States.
Our primary service is advisory for the H1B1 Visa, a bilateral treaty between Chile and the United States allowing direct consular issuance of a work visa. We additionally offer advisory for other visas (H1B, L1, O1, H2A, H2B, B1, B2, J1, F1) and complementary services: Career Development, Job Placement, Employment Guidance, and Workshop.
Visability is not a licensed law firm and does not act as legal representative before consular authorities, the Department of State, or USCIS. We collaborate with allied independent professionals, including immigration attorneys, who operate under their own professional licensing.
Contact: comercial@visability.cl — +56 9 8364 5189.
By accessing the platform, creating an account, filling out a form, or contracting a service, you declare that you have read and accepted these Terms and the Privacy Policy. If you disagree with any point, we ask you to refrain from using the service.
Visability may amend these Terms at any time. Changes take effect from publication. For substantive changes we will notify via the usual channels (email or in-platform notice) with reasonable advance.
You may cancel your account at any time by writing to comercial@visability.cl. Account cancellation does not release pending payment obligations for services already started or performed.
The service is directed to persons with legal capacity to enter into contracts under Chilean law. By contracting a service or creating an account you declare that you have such capacity.
Where the service involves processing visas of dependents (e.g., spouse or children), the corresponding data is processed under the responsibility of the adult holder providing it, who declares being authorized to do so.
To access certain features you must create an account. You are responsible for the accuracy and updating of the information you provide, and for safeguarding your login credentials (email and password).
You must not share your account with third parties. All activity carried out from your account is presumed made by you, absent proof to the contrary.
As of these Terms, the email address used at sign-up is not automatically verified; this is a known limitation. We recommend strong passwords.
The processing of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms. We recommend reviewing it before contracting any service.
The platform may integrate or link to third-party content and services (e.g., Google Calendar, Go High Level forms, Vambe webchat, Transbank gateway, U.S. Department of State sites). Visability is not responsible for such third parties' content, policies, or availability; by interacting with them you accept their own terms and policies.
By using the platform you commit to:
To the maximum extent permitted by law, Visability shall not be liable for indirect, incidental, consequential, or lost-profit damages arising from the use of the service. Visability's liability toward the client, for any cause, shall be limited to the amount effectively paid by the client for the specific service giving rise to the claim during the 12 months prior to the event.
This clause does not exclude or limit liabilities that by law cannot be excluded (particularly those arising from willful misconduct or gross negligence).
Pricing model: Visability services have prices published on the platform, expressed in Chilean pesos (CLP) by default, indicating in each case whether VAT is included and whether any current discount applies.
Stage-based payments: the main immigration-consulting service is invoiced in stages. Paying a stage authorizes its execution. Subsequent stages are invoiced only if and when actually advanced to.
If a subsequent stage is not advanced to for reasons beyond Visability's control —including consular refusal, 221(g) request, client's decision not to continue, force majeure, or other circumstance outside our control— non-executed stages will not be invoiced, and what has actually been executed and paid does not give rise to a refund. Costs associated with already-executed stages are accrued in favor of Visability for work performed.
Payment gateway: payments are processed through Transbank Webpay Plus. Visability does not store full card data.
Withdrawal (Law 19,496): before a stage's performance has begun, you may withdraw within the legal term. Once immediate commencement is authorized and execution has started, the article 3 bis letter b exception referred to above applies.
All platform contents (trademark, logo, texts, designs, interfaces, software, documentation, videos, guides) are property of Visability or its licensors and are protected by Chilean and international IP law.
By contracting a service you obtain a limited, non-exclusive, non-transferable, revocable license to use the delivered materials exclusively for the purposes of the contracted immigration process. You may not reproduce, distribute, modify, or commercialize those materials beyond such use.
Any content you upload or share (text, files, form answers, chat messages) remains your property; however, you grant us a non-exclusive license, limited to the time necessary to provide the service, to process such content for the purposes described in our Privacy Policy.
You agree to hold Visability, its directors, collaborators, and allies harmless against third-party claims directly arising from your breach of these Terms, your delivery of false or inaccurate information, or your misuse of the platform.
Visability may modify, suspend, or discontinue platform features at any time. When a change substantially affects contracted services, we will endeavor to communicate it with reasonable advance and, where applicable, offer equivalent alternatives.
We may suspend or cancel your access in case of breach of these Terms, fraudulent use, or legal requirement.
These Terms are governed by Chilean law currently in force, including Law No. 19,628 on the Protection of Private Life, Law No. 21,719 (in vacatio legis until December 2026), and Law No. 19,496 on Consumer Rights Protection.
Any dispute arising from or related to these Terms shall be heard by the ordinary courts of the consumer's domicile, pursuant to article 50 A of Law No. 19,496.
Controller: Tax ID Legal representative: Contact email:
Last updated: April 24, 2026
Questions about these Terms? Email us at: comercial@visability.cl